Target Customers/Users
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January 8, 2019
Re-organization and Layoff Team Discussion & Summary docx is attach Identify the problem and explain why it is the underlying problem. Explain how a clearly defined problem could help you find the solutions.
January 8, 2019

Target Customers/Users

Target Customers/Users Who are the target customers for the company/brand? How could/does the company reach its customers/users? What methods and media might and/or does the company use to reach the customers/users? What would grab the customers/users’ attention? Define the customers/users according to their demographics and psychographic information (e.g., age, gender, income, education, lifestyle, values, etc). How do they want to be perceived? Competitors Who are the brand’s competitors? What product category does the brand fit into? What frame of reference will customers use in making a choice to use/purchase this brand/service? What other brands/companies might customers compare this brand too? USP (Unique Selling Proposition) How is this brand/company better than its competitors? What is the brand’s USP (Unique Selling Proposition)? What is the brand’s uniqueness? What is the competitive advantage of the brand? How is it different from other competing brands? Does the brand have any attributes or benefits that dominate competitors? Positioning Statement & Motto Develop a new positioning statement and motto for the brand you selected. Below is an example of BMW’s positioning statement and motto. BMW Positioning statement: The brand for discerning customers of sports cars (target customers) who want an exhilarating experience (USP). BMW Motto: BMW is the ultimate driving machine

 

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